Role of Feedback

What facets of empowerment are integral to Bitpool engineering and your line of work?

As an engineer do you control how technology should be engineered to better serve the audience? Is feedback the driving force?

I work purely on design, so I don’t make technology decisions. Having said that, I would say I indirectly influence those decisions.

As user experience designer my job is to create a easy-to-use solution to our user problems/needs. So, based on the design solution, my product manager and the development team make the technology decision which will help us implement the solution that was designed.

We use user testing, user interviews, focus groups, etc.. to inform our design decisions. We consider user feedback as the key to keep designing a good product that our users will want to use.